Accessing resources

Q: Where do I find free resources?

A: Partners and Individual Members have free access to our three main online resource collections:

Everyone may download free samples from each collection.

Each print publication in our Online shop also has a free lesson sample.

Free resources are also available in the following collections:

Q: What resources should I consider if I don’t know where to start?

A: We have assembled various starting points for teachers who are New to the TC² approach.

If you are employed by a Partner school or district, you may wish to review your Partner benefits. If you are an Individual Member, you may want to look at your Member benefits.

Managing my account

Q: Why do I need a TC² account?

A: If you are a Partner employee or an Individual Member you need to have an account in order to access the many free teaching and professional learning resources available to you.

If you’re not yet an Individual member or Partner employee, creating an account will enable you to receive a copy of The Thinking Teacher, a monthly digest of practical ideas for teaching critical thinking, and allow you to order resources online.

It takes less than a minute to sign up for your own free account.

Q: How do I create a TC² account?

A: This short video provides step-by-step instructions for creating your account.

Q: Where can I find my account information?

A: Log in to your account and navigate to the Online shop where you will click on the gold Account settings button.

Q: How do I change my account password?

A: Log in to your account and navigate to the Online shop where you will click on the gold Account settings button. Look for Change my account password.

Online shop

Q: Why was PayPal unable to process my credit card?

A: The most common reason that PayPal is unable to process credit cards is that the billing address entered into the PayPal system does not match the official records of the credit card company. Click here to view additional information provided by PayPal.

If you are using a credit card provided by your school district and have encountered a problem processing your payment through PayPal, it may be due to one of the following reasons:

  • the billing address on the credit card account does not match the one you entered into the PayPal system
  • your school district has blocked transactions made through PayPal
  • the transaction amount is above the purchase limit allowed on the card

If you believe that your credit card is valid and would like to try processing your payment through our office, contact us directly at 604-639-6325. We will be happy to try complete your order for you.

Accessing digital products

Q: How do I access Inquiry-pacs materials after I have purchased a license?

A: You can access the materials by logging in to your account and visiting the Inquiry-pacs website. All lesson materials can be downloaded from this site when you are logged in. The license is valid for one year from the date of purchase.

Q: How do I access an eBook that I have purchased?

A: Download these instructions for accessing an eBook.

Q: How do I access a digital publication (i.e., a PDF) that I have purchased?

A: A download link will be provided on your receipt immediately after purchase. You can also retrieve the download link by logging in to your account and navigate to the Online shop where you will click on the gold Account settings button to view your orders.

Q: What can I do when the download link for a purchased digital publication (i.e., a PDF) has expired?

A: Contact us to reset the link. Please note that the link will expire again after a week.

If for some reason you can't download the file, or it times out before the download is completed, please contact us and we will resend the file by an alternate method.

Benefits for Partners and Individual Members

Q: Do I automatically get access to the online resource collections if my district or school is a TC² Partner?

A: Yes. Employees of Partner groups who are logged in to their accounts receive free access to materials in the library of professional resources and the online resource collections. Partners and Individual Members also are entitled to receive a 20% discount on the purchase of our print resources.

Q: How can I find out if my school or district is a Partner?

A: Look for your school district or school on our list of current Partners

If your district or school is not a TC² Partner, you can obtain the benefits of partnership by becoming an Individual member. Please contact us if you have any questions.

Q: What is the difference between being a Partner and an Individual member?

A: Partners are educational organizations like schools and school districts who have joined TC². Partner organizations pay an annual fee that entitles all of their employees to these benefits.

Individual members are educators who have chosen on their own to enjoy the benefits available from TC2 such as free access to our three main online resource collections, discounts on all TC² resources and access to the library of professional resources. An individual membership is valid for one year from the date of purchase.

Q: How can a teacher candidate take advantage of resource discounts and other TC² benefits?

A: Create your own free account. Select "Teacher candidate" as your position, and provide your university email address OR your student ID number to confirm your status.

After you have received confirmation of your registration, purchase an Individual membership at the discounted price of $20.

You will receive an email indicating that your Individual membership has been activated. At that point teacher candidate discounts will automatically be applied to any additional purchases of TC² resources.

As well, you will be able to access free-of-charge our Professional library.